Senior Infrastructure Engineer
Services Australia
LH-06110
Closing date – Monday 20th April 2026, 11:59pm
Estimated start – 1st July 2026
Initial contract – 24 months
Extension term – maximum of 12 months
Experience level – Senior – EL1 equivalent
Location – QLD, ACT, VIC, NSW, SA
Working arrangements – Hybrid, The agency requires these services at the agency’s premises in Canberra. Other locations of Adelaide, Brisbane, Melbourne and Sydney may be considered, for a suitable candidate. A Working from Home arrangement may be considered from the location/s identified in this RFQ, to ensure that where employees need to attend the office for ad hoc/emergency reasons etc, they can do so within a reasonable travel time and distance close to their home.
Maximum hours – 40 hours per week
Security clearance – Must be able to obtain Negative Vetting Level 1
About the organisation
Services Australia is at the frontline of government service delivery, supporting millions of Australians, and is front and centre of a vision to be a world leader in government service delivery. It’s using cutting-edge technology to build world class platforms and capabilities to help Australians get on with their lives.
Job details
Infrastructure Engineers implement, manage and retire the infrastructure (including physical, virtual, networking and cloud infrastructure) that supports digital services.
The role is for Technical Engineering Experts experienced in Database who will be required to manage their own workloads as well as guiding junior team members with administrative duties and project responsibilities including version upgrades and migrations.
They will need to have the ability to communicate effectively with a variety of stakeholders (both technical and non- technical) and take ownership and initiative of projects assigned. Assist a team of engineers by providing technical guidance and solutions to maintain on premise Database infrastructure and exploring cloud hosted database options. Liaise between technical services teams such as Microsoft SQL and Oracle database, application developers, SharePoint, and associated infrastructure teams (Backup/storage, Windows, Linux/Unix server, network and virtualized desktop).
Key duties and responsibilities
Duties may include some or all of the following:
- assist with delivery of an optimal strategic system landscape.
- manage the design, installation and operation of the ICT system instance landscape, client and transport processes.
- provide broad technical support for project build, test and solution deployment activities.
- configure and manage all non-functional platform capabilities including job scheduling, output management, email, archiving, technical security, technical connectivity between software components.
- liaise with the infrastructure team in the design, procurement and deployment of hardware and related assets.
- manage the regular maintenance of patches and support packages for all technical layers.
- manage the operation of backup, high availability and disaster recovery solutions for IT systems.
- manage the administration and operation of the database solution.
- manage and execute data archiving to forecast infrastructure growth.
- manage technical operations for ICT solutions and interfaces develop plans for backups and disaster recovery, and execute those plans when necessary.
- perform problem management and root cause analysis.
- support alignment with key third party suppliers.
- manage technical change management.
- contribute to and influence ICT strategy resolving conflicts as needed.
- encourage innovation, continuous improvement and manage and support change.
- proactively share knowledge and expertise as the subject matter expert, and provide assistance and mentorship to less experienced colleagues.
- collaborate with a broad range of internal and external stakeholders to achieve project outcomes.
- prepare and review a range of technical documentation and reports.
- resolve and/or escalate issues that adversely impact on policy, performance and/or customer service, including disaster/emergency situations.
- monitor and manage work output and quality against established performance standards.
Technical skills
- Source Control with Git/TFS.
- PowerBl 'Reporting Services.
- Temporal Tables, In-Memory Tables.
- DevOps Experience.
- Azure Databases.
- SQL Server Integration Services (SSISDB).
- SQL Server Reporting Services (SSRS).
- Oracle Enterprise Manager (OEM).
- Exadata.
- LUW (Linux, Unixm Windows).
- SQL, Powershell, PL/SQL, Unix shell scripting.
- ORM (Oracle Replication Manager) and/or OGG (Oracle Goldengate).
Criteria
The buyer has specified that each candidate must provide a one page pitch to address all criteria specified. This is equal to 5000 characters.
Essential criteria
- 1.5+ years solid experience as Enterprise Database Administration (DBA) for SQL Server 2019 to 2022 and/or Oracle 19c+.
- 2.Experience with Always On Availability Groups and or Oracle Always-On monitoring.
- 3.Extensive experience in Troubleshooting, Performance Tuning and problem solving.
Desirable criteria
- 1.Recent hands on administration across several relevant platforms, for example LEX (Legal Case Management), IBM Planning Analytics TM1 and COBRA, Atlassian Jira, Esri ArcGIS and IQ Office, Jade Investigator, Blue Prism RPA, Kiteworks Managed File Transfer, Syncplify.me SFTP, and SerraView.
- 2.Practical automation and observability, including PowerShell scripting that reduces manual effort, along with alerts and log analysis that improve availability and shorten time to restore.
- 3.Experience improving security and managing product licensing, combined with active knowledge sharing that reduces reliance on a single person.