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ICT Labour Hire RFQ
LH-04409 - 1 Senior Network Engineer
RFQ type DMP2 - ICT Labour Hire
RFQ ID LH-04409
RFQ published date Monday, 25 August 2025
Deadline for asking
questions
Monday, 01 September 2025 • 11:59pm, Canberra time
RFQ closing date Tuesday, 02 September 2025 • 11:59pm, Canberra time
Buyer Australian Electoral Commission
Buyer contact No contact details reported. Please direct questions through the
'Question and Answers' portion of the RFQ process.
Estimated start date Tuesday, 23 September 2025
Initial contract
duration
ASAP to 30 June 2026
Extension term 12 months
Number of extensions 2
Maximum number of
candidates per seller
3
Experience level Senior - EL1 equivalent
Location of work ACT
Working
arrangements type
Hybrid
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Working
arrangements
Maximum hours 40 hours per week
Security clearance Must be able to obtain Negative Vetting Level 1
Job details
The AEC is seeking an experienced Network Engineer to work as part of the Systems and Platforms team, to
enable the delivery of the Commissions objectives and outcomes by undertaking the design, implementation and
operational support of Network services infrastructure.
Key duties and responsibilities
The Network Engineer will be responsible for, but not limited to:
As a Network Engineer joining the Systems and Platforms team, the successful candidate will join a skilled
multi-disciplinary team to develop the current and future state network architecture
•
Participating in section planning for short term tasks and contribute to strategic planning for long term initiatives
of the AEC.
•
Assist the AEC’s transition to Cloud as part of the AEC. Work as part of a BAU team or Agile Delivery Teams
or the System Team.
•
Developing and supporting key internal and external relationships, including managing stakeholders to
achieve work area and agency goals and represent the agency by promoting its interests in various forms.
○
Providing accurate specialist advice, guidance, and reporting on team functional responsibilities.○
Making and communicating decisions using good judgement, expertise, and knowledge, governed by
legislation, regulations, best practice principles or relevant operating instructions and procedures.
○
•
Perform additional responsibilities as required and directed by the relevant Director/Team Leader or delegate.•
Technical skills
About the team
The Funding and Disclosure Reform Program was established to enable the AEC to implement
and administer legislative amendments to the Commonwealth Funding and Disclosure Scheme
(the Scheme) as set out in Part XX of the Commonwealth Electoral Act 1918 (Electoral Act) to
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increase transparency and accountability in Australia’s electoral system.
The Program is made up of three branches – the Program Management Office Branch, the
Regulatory Enablement Branch, and the Technology Delivery Branch – that will work together to
uplift the AEC’s regulatory capability by designing, building and implementing new processes,
resourcing, tools, systems and technology to successfully administer the Scheme.
About the project
About the organisation
Criteria
The buyer has specified that each candidate must provide a one page pitch to address all
criteria specified. This is equal to 5000 characters.
Essential criteria
1. • Ability to research, analyse, evaluate and monitor network infrastructure to ensure
networks are configured to operate at optimal performance. As well as assess and
recommend improvements to network operations and integrated hardware, software,
communications and operating systems • Ability to install, configure, test, maintain and
administer new and upgraded networks, including support and troubleshoot network
problems and emergencies. • Proven ability to communicate effectively whilst anticipating
stakeholder needs and expectations across a geographically dispersed network.
• Demonstrated personal integrity whilst achieving results within legislative and policy
parameters. • Understanding of maintaining and operating Layer 2 networks such a
Vlans, Trunks, Spanning-Tree. • Ability to implement network topology in Microsoft Azure
• Cultural fit: - Ability to work with geographically dispersed teams - Ability to
work with technical and non-technical staff at all levels. - Ability to collaborate and mentor
team members to promote team harmony
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2. In order for your submission to be considered compliant, we will require your submission in
the following format: Everything should be provided in 1 PDF Document which includes:
• A cover page that contains: candidate name, submitting consulting name, availability,
security clearance level, upcoming leave (exceeding 1 week), employment history with AEC
and consultant comments (no more than 500 words) • A one-page pitch addressing the
selection criteria. This should not exceed one page • A resume of no more than three
page We will strictly adhere to the requirements outlined above – submission that do not
meet the listed criteria will be deemed non-compliant.
Desirable criteria
1. • A relevant bachelor’s degree or higher qualification. • At least five years of relevant
experience and/or relevant vendor certification may substitute for the formal qualification
• Experience Configuring and maintaining FortiGate firewalls • Experience
configuring Dynamic Routing Protocols such as BGP, OSPF • Experience deploying and
maintaining DWDM optical networks • Experience troubleshooting L4-7 application
performance problems • Experience maintaining DNS and DHCP network infrastructure
• Knowledge in Cloud Networking
Contract
The buyer has chosen to use the Simple contract for this procurement.
Questions and answers
No responses to questions and answers have been provided.
Responding to this opportunity
For each candidate, you must include
start date•
hourly rate•
service management fee•
citizenship status•
security clearance•
one page pitch to address all criteria specified (this is equal to 5000 characters in BuyICT)•
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resumés•
Talent Street is looking for an ITSM Specialist to join a large State Government agency based in the CBD.
The ITSM Specialist will support the ITSM Manager and provide subject matter expertise for Continual Improvement, and Service Excellence, helping to coordinate cross-functional teams, reduce service disruptions, and improve stakeholder communication. This role will also enhance ITSM reporting, facilitate Root Cause Analysis (RCA), facilitate improvement of the Change Management Process, and mentor team members to build capacity within the Service Excellence Team.
Key responsibilities
The ITSM Specialist will:
- Provide subject matter expertise across IT Service Management practices, co-develop technical support documents, and share previous experience with IT Service Management team;
- Facilitate and provide IT Service Management (ITSM) Practice Reporting across multi-functional teams, creating and delivering regular and ad-hoc reports, dashboards, and visualizations to provide insights into IT service performance and key metrics;
- Manage incident response escalation and coordination across multiple teams and third-party providers;
- Undertake root cause investigations across internal teams and third-party providers. Conduct Post-Incident and Post-Implementation Reviews to generate reports, executive summaries, and recommendations to prevent recurring incidents.
- Lead improvements in IT Service Management behaviours to reduce the risk to service and improve customer experience – process, tool and people change;
- Provide advice and skills transfer activities that contribute to building a highly skilled and efficient team and support across other ITSM practices, such as Service Catalogue, Knowledge, and Release Management, as needed;
- Implement industry-recognised ITSM standards, identifying and deploying solutions that support operational efficiency and business transformation through the development of user-friendly service documentation aligned to current and future business needs;
- Assist incident response and resolution investigating teams; provide timely updates to the IT Branch's stakeholders; create status reports covering incidents by service where necessary, in addition to periodic status reports identifying trends and underlying problems and ensure workarounds, decisions and solutions are documented and communicated effectively;
- Assist in the ICT Change management practice, providing advice and liaising with stakeholders, reviewing proposed changes, assess and schedule changes for presentation to Change Advisory Boards (CAB) stakeholders.
Capabilities / Desirable attributes
- High-Level Stakeholder Engagement and Communication
- IT Service Management and/or Quality Standards Certification (relevant qualifications or accreditations in service management e.g., ITIL, ISO 20000, project management e.g., Prince2, PMBOK, or quality management frameworks.
- Analytical Problem-Solving and Strategic Thinking (proficient in identifying and analysing service improvement opportunities)
- Process Design and Optimization (experience in designing and implementing IT service processes that are both flexible and efficient, supporting operations and productivity)
- Knowledge Transfer and Change Enablement (enables team members and stakeholders in adopting new processes and skills)
Mandatory requirements
- Minimum three (3) years experience working in an IT Service Management environment
- Experience establishing contemporary ITSM capabilities.
If this role suits your experience and skillset, please apply online with an updated resume and/or contact Oliver Roffey at roffey@talentstreet.com.au or for more information on 040 225 344