Senior Communications Advisor – A06

Department of Transport and Main Roads

TMRQJP00001648

Duration: 10/03/2025 to 28/01/2028

Pay Range: AO6.1 - $77.02 AO6.2 - $78.82 AO6.3 - $80.62 AO6.4 - $82.40 + 11.5% superannuation

The Communications Advisor will join the Stakeholder Management team is responsible for providing high-level communication advice and support to all areas of the business within North Coast Region., and is based in 50 Wises Road, Buderim.

Description:

The Department of Transport and Main Roads, North Coast Region, requires the services of an internal contractor to fill an AO6 Senior Communications Advisor.

In the role of Senior Communications Advisor, you will act as the primary point of contact for several projects and lead and implement communication and engagement activities within the North Coast Region.

You will be responsible for developing and implementing complex stakeholder engagement strategies that are inclusive and innovative and delivers on our commitment of genuine engagement on our program. You will manage the priorities, workload and deliverables for projects and ensure critical deadlines and priorities are met. As a senior practitioner you will support with the delivery of timely and high-quality executive correspondence, issues management, stakeholder relationship management, public affairs, and media relations. You will work with a diverse and highly engaged communities and stakeholders in the context of transport planning.

Accountabilities will include:

• Lead, manage, coordinate and draft executive correspondence, community relations and community engagement for projects.
• Develop a range of communication and engagement strategies and activities for projects within the North Coast Region.
• Set and manage the direction for engagement strategies and look for innovative ways to engage different stakeholders.
• Partner with key internal business units to provide strategic communications advice and solutions to meet project objectives.
• Develop communication and engagement materials to execute over a range of internal and external channels including social media, website, online engagement platform, public facing advertising etc.
• Identify opportunities for media and develop proactive media strategies and plans including key messages, media statements and media enquiry responses.
• Provide on-the-ground support during key communication and engagement events, such as public information sessions.
• Monitor and identify key reputational issues and/or risks and develop responses/strategies to mitigate risks.
• Coordinate and manage external contractors/consultant communications teams working on projects.
• Maintain strong relationships and collaborate with project teams to support the successful delivery of communication and engagement services.
• Ability to navigate complex political environments, staying informed of current government priorities and sensitivities while maintaining impartiality.
• Ensure appropriate governance frameworks are maintained and adhered to in order to monitor compliance with policy, legislation, regulations, standards and procedures.
• Provide support, training, advice and support to regional staff, consultants to enhance communication skills for delivery projects and initiatives.

Key Challenges

• Translating complex information into clear and simple concepts that meet stakeholder information needs.
• Developing communication strategies in an environment of competing priorities and often conflicting views and interests of multiple stakeholders, to enhance their experience and perception of TMR.
• Responding to emerging urgent matters and quickly synthesise and deal with issues with multiple competing projects and tight deadlines.

Essential criteria

• Minimum five years’ experience in working in the stakeholder engagement space focusing with a strong focus on the community.
• Proven ability to build strong relationships and manage a diversity of stakeholders.
• Ability to analyse problems and work collaboratively to deliver mutually agreed solutions.
• Provide skills in planning, organisation and ability to manage multiple priorities.
• Outstanding verbal and written communication and active listening skills.
• Capacity to work flexibly, including weekends and evenings as well as on site.
• A political awareness

Desirable criteria

• A tertiary qualification, preferably in communications and engagement accreditations.
• A knowledge of public sector processes and regulatory systems and how government works would be beneficial.
• Experience within the infrastructure or construction industry or similar.
• Understanding of Infrastructure Sustainability Council of Australia framework and how it applies to infrastructure projects. Preferably Infrastructure Sustainability Accredited Professional qualification (however, this is not mandatory).
• IAP2 certified or willing to attain certification at own cost.
• Experience in a strategic communication or community engagement role in an environment dealing with major infrastructure projects, particularly in the transport or civil engineering sector, will be highly regarded.

WORKING HOURS -

Maximum of 38 hours per week Monday to Friday between 6am and 6pm on agreed office days and between 6am and 10pm on agreed remote working days under implemented FWA up to 50% based on business needs after a probationary period. Maximum of 9.5 hours per day paid at a flat rate in a 5-day week during TMR Business Hours as stated above, unless overtime is otherwise agreed by the Customer in advance and in writing. Any timesheet submitted with overtime listed will not be permitted unless prior approval by the Contractors Line Manager.

Senior Test Analyst

Role Description

The Department of Communities and Justice (DCJ) is the lead agency under the Stronger Communities Cluster. DCJ works to enable everyone's right to access justice and help for families through early intervention and inclusion, with benefits for the whole community. Stronger Communities is focused on achieving safe, just, inclusive and resilient communities by providing services that are effective and responsive to community needs.

Project Overview

The DCJ’s Courts, Tribunal and Service Delivery (CTSD) division is implementing a multi-stream Digital Case File (DCF) solution for the NSW Supreme Court. The Pega forms development stream is being undertaken by the CTSD’s Digital Portfolio Team (DPT).

The Digital Portfolio Team are looking for a Senior Test Analyst for the Supreme Court Pega forms development project.

About the Role

As a Senior Test Analyst, you will work as part of as multi-disciplinary team responsible for digital project delivery. The role is responsible for the preparation of test cases, test plans and test scripts and the performance of system testing to ensure software solutions are fit for purpose.

Responsibilities

• Analyse business requirements and create acceptance criteria which aligns with business processes.
• Assist in the creation of test plans and cases that ensure test coverage for the defined requirements.
• Assist the test automation specialist with the preparation of test cases required for the automation regression suite.
• Perform system and integration testing to ensure new/amended service endpoints and software meets defined acceptance criteria and that no defects are introduced.
• Provide testing estimates for user stories in consultation with relevant stakeholders.

About You

• Experience in or demonstrated understanding of the following programs/applications/technologies would be highly considered:

• Pega
• Justicelink
• JavaScript
• SQL
• SoapUI/Postman
• Jira
• Confluence
• Experience with Test Management tools QTest, HP ALM.
• Selenium or QTP

CN-24113 – Rail Planning Program – Project Management Services

Duration: Feb 2025 to December 2026 with possible extension

Location: 61 Mary Street

Background

Policy, Planning and Investment Division (PPI) within the Department of Transport and Main Roads (TMR) defines and shapes key strategies, policies and investment planning for an integrated transport system that supports the safe and efficient movement of people and goods, while delivering value for the community.

The Rail Planning team within Transport, Strategy and Planning (TSP) Branch of PPI is responsible for delivering major rail planning projects. Key projects/ activities within the team include, but are not limited to:

• Salisbury to Beaudesert Passenger Rail
• Ipswich to Springfield Public Transport Corridor
• SEQ Level Crossing Program
• Port of Brisbane Further Planning

TMR has a leadership role in working collaboratively with key stakeholders for these and other projects to ensure planning and proposed infrastructure solutions integrate well and support broader transport network outcomes, enables customer-focused, modern and seamless services, and provides maximum public value for the significant investment committed by governments.

Scope

Rail Planning team in TSP is seeking to appoint a number of high quality Project Managers to assist TMR delivering major rail planning projects within TSP Branch. The services sought will focus on but not be limited to the management of a single major rail planning project and associated activities.

The responsibilities of the Project Managers include, but are not limited to:

• Ensuring planning and projects are guided by, and work towards, TMR’s strategic objectives and vision for the rail network.

• Supporting TMR in the efficient delivery of major rail planning projects within overarching programs and through the project lifecycle, from rail corridor identification through to project appraisals using the Queensland Government's Project Assessment Framework (PAF).

• Supporting TMR in the management of major rail planning projects to ensure high quality project outputs are delivered on time and within budget.

• Assisting TMR in preparing scoping documents, project plans, and procurement documentation.

• Guiding specialist technical consultant services engaged by TMR to deliver technical activities, studies and investigations.

• Developing collaborative relationships with internal and external stakeholders.

• Involvement in project governance group meetings, including leading groups as required, acting as secretariat, preparation of minutes and agenda, and developing and delivering presentations.

• Providing general technical rail and transport infrastructure advice.

• Assisting in the development of project correspondence, briefing materials, project communications plans and collateral, as required.

• Briefing Ministers, local, state and federal elected representatives, senior government officers (at all levels), and similar officials, as required.

• Identifying and managing reputational and delivery risks.

• Assisting in completing project reporting, scheduling and risk registers.

• Delivering mentoring and professional development to the Rail Planning team, and contributing to the improved productivity of TMR's business.

Project Managers will be required to work on a full-time basis, five (5) days per week and are expected to be embedded within TSP's Rail Planning team for the entirety of the engagement, located at 61 Mary Street, Brisbane, and in accordance with PPI's general work arrangements

Evaluation Criteria

• Criteria 1 (40%) - Relevant skills, experience, and knowledge:

•   Demonstrated knowledge and ability, including previous relevant experience and performance, in rail planning and/ or rail infrastructure design.

•   Demonstrated ability to project manage large, complex transport planning projects.

•   Proven knowledge and/or ability to deliver projects within Queensland's Project Assessment Framework (PAF).

•   Number and nature of similar rail projects the offeror has worked on with relevant, significant personal achievements on these projects.

•   Ability to independently apply planning and design skills and knowledge to develop solutions that meet client requirements and contributed to the development of others.

•   Demonstrated understanding of current issues, constraints, and opportunities associated with planning major rail initiatives in South East Queensland, related projects and relevant stakeholders.

Response Requirements:

•   The written response to EC1 is to be no more than 3 A4 pages and is to be supported with the addition of:

• CVs – not to exceed two A4 pages per proposed project manager – including a minimum of two referees each who can verify relevant skills and experience of nominated project manager.

• Criteria 2 (30%) - Approach to program, project, and quality management

•   Demonstrated ability to plan and manage projects to achieve best practice outcomes.

•   Demonstrated ability to proactively manage performance to deliver projects within budget and timeframes, and to produce high quality deliverables/ outputs.

•   Ability to apply a high level of understanding of project risk management.

•   Demonstrated experience in delivering projects in partnership with key stakeholders including all three tiers (federal/state/local) of Government.

•   Ability to self-direct (i.e. can indepdently decide on a course of action to achieve objectives) and works flexibly without supervision (i.e. effectively manages new and unexpected events and demonstrates judgement about when to escalate issues).

•   Ability to accurately read situations and group dynamics, navigate complex and ambiguous environments in the absence of complete information, understand areas of stakeholder sensitivity and risk, and use judgement when deciding how to proceed.

•   Ensure continuity and availability over the contract period.

•   Ability to proactively manage probity and confidentiality issues.

Response Requirements:

•   The written response to EC2 is to be no more than 2 A4 pages.

Queensland Police Service

Contingent resource – Specification

Agency overview

The Queensland Police Service engages staff and contingent labour resources in a wide range of roles across the state. These roles offer rewarding career development that provides vital assistance to front line officers and policing services across the state and to the Queensland community.

We are committed to delivering healthy, safe, positive, and inclusive workplaces with a diverse workforce that reflects the community we serve.

Our values are at the core of who we are and what we do each day

Candidate value proposition

With Queensland Police Service, Digital Strategy Division (DSD) you’ll join a newly formed division led by the Chief Digital Officer with an exciting transformative remit. The division partners with QPS frontline to enable and facilitate digital solutions that augment frontline service delivery and maximise opportunities for efficiencies. It is responsible for the design and development of new and enhanced data and digital capabilities, seeking our innovative digital solutions and building towards the future digital landscape. The Division also has the lead responsibility for data and AI within the QPS.

Project scope

An Enterprise Architect, with specialisation in Business Architecture, is required to commence the work of the Digital Roadmap team, responsible for the development of the Service’s blueprint and roadmap with a focus on contemporary service experience and a cohesive approach to enterprise architecture. The scope includes:

• Work with the current Enterprise Architects team to provide a picture of the current health of the enterprise technology stack through the lens of Business Architecture, which will enable DSD to deliver a no surprises approach to executive and articulate investment decisions to be discussed over the next 0-3 years. 
• Develop a visual, simple narrative together with a heatmap of the size of investment required given either contractual or lifecycle across the stack.  
• Assess maturity of the current enterprise architecture model and provide recommendations on how to evolve.  
• Establishing a Business Architecture capability and building maturity of the capability within QPS.

• Recommendations are to be guided by the following draft vision:

• • Enterprise Architects identify a target architecture lead by Business Architecture principles, which provides a guiding light to decision makers and the left and right arc as we move towards a digitally enabled and insights driven organisation. 
    • Enterprise Architecture is a proactive and influential capability that provides “how can we” support and guidance to both teams and decision-makers across QPS to ensure we are moving towards contemporary service delivery.  

Organisational structure and relationships

The QPS is navigating an era where digital technology is integral to operational success, community engagement and positive customer experience. The Digital Strategy Division (DSD) is responsible for guiding the QPS in the use of digital solutions and re-engineering processes from a systems point of view that enables the QPS to leverage the opportunity of technology within new ways of working.

Key accountabilities and skills set

The Enterprise Architect will have the ability to work effectively with technical subject matter experts across various teams and build positive relationships with key stakeholders.

Deliverables

• • Engage with current Enterprise Architects and related QPS personnel.
  • Develop a representation of the current health of the enterprise technology stack
  • Develop a narrative to identify the size of investment required for either contractual or lifecycle across the stack.  
  • Develop a heatmap demonstrating size of investment required for either contractual or lifecycle across the stack.  

Additional information & application requirements

• This specification outlines the minimum outcomes required for the position.
• Applicants are to provide a CV/resume, and statement of suitability.
• Applicants who have previously worked at QPS are encouraged to apply.
• Mandatory QPS pre-engagement security screening will be conducted prior to offer of contract and negotiation of commencement date. Relevant documentation will be requested from preferred applicants/s only.
• The Code of Conduct applies to all Queensland public service agencies staff. The Code applies to permanent, temporary, full-time, part-time, and casual employees; and volunteers, students, contractors or consultants working for a Queensland Government agency.
• All applicants are strongly encouraged to follow all advice from the Australian Technical Advisory Group on Immunisation (ATAGI) and receive COVID-19 vaccines and boosters as recommended according to their age and individual health needs.
• A non-smoking policy is effective in Queensland Government buildings, offices, and motor vehicles.

Senior Communications Officer

Role Description

Agency Overview

The Department of Communities and Justice (DCJ) is the lead agency in the Communities and Justice Portfolio. Communities and Justice aims to achieve a safe, just, and inclusive New South Wales (NSW) by operating an effective legal system; increasing access to social and affordable housing; protecting children and families; addressing domestic and family violence; promoting public safety; reducing reoffending; and supporting community harmony and social cohesion.

DCJ works to enable everyone's right to access justice and help for families through early intervention and inclusion, with benefits for the whole community by providing services that are effective and responsive to community needs.

Project Overview

The NSW Government passed a bill in 2023 to establish a new Industrial Court. The Courts, Tribunals Service Delivery (CTSD) requires a solution to be developed that enables the capture, maintenance and reporting of Industrial Court case file information. The Industrial Court solution will be based upon the new and existing Justice online applications. The Industrial Court project will be managed by the CTSD’s Digital Portfolio Team (DPT). The project was split into two stages with the first stage delivered in 2024 and the second stage to be delivered by 30 June 2025.

Primary Purpose of the Role

The Senior Communications Officer will work on the Industrial Court Project, supported by the Change and Engagement Team. The role will report into the Manager, Change and Engagement and will be responsible for overseeing all content and communications to achieve accessible, effective and consistent communication.

Responsibilities

• Design and support the delivery of creative, effective, and engaging communications across multiple channels which provide effective support to the project strategies, initiatives, and developments.
• Design, implement, and coordinate multifaceted communications, and communicate key messages relating to initiatives, organisational change, and benefits.
• Promote and maintain a framework for managing CTSD’s internal communication channels and related collateral to ensure effective, consistent, and coordinated messaging across a diverse stakeholder group, supporting engagement and adoption of project deliverables.
• Support the development, maintenance, and dissemination of multi-channel communication content including digital, print, web content, publications, training and support materials.
• Undertake analysis and review of communications, and track and evaluate the impacts and outcomes to determine outcomes of specific initiatives, ensure deliverables are met, and inform future planning and activity.
• Develop and maintain strong stakeholder relationships through effective communication, negotiation, and issues management.
• Research trends and issues to identify target audiences and best practice strategies for communications development.
• Identify issues, undertake research and analysis, and provide recommendations, solutions, and advice to manage issues of strategic importance and inform new approaches to stakeholder engagement and communications.

About you

• Act independently in determining the priorities for work.
• Prioritise and manage multiple tasks and demands including matters with critical turnaround times required.
• Make day to day decisions and provide guidance on appropriate courses of action that might be taken to address issues.
• Exercise discretion in determining the approach to work undertaken and be responsible for interpretation and recommendations made.
• Coordinate projects undertaken and provide guidance on organisational aspects of work, and monitor work output.
• Ideally has knowledge and/or experience working in Courts and Tribunals.