Junior Release Manager Program Analyst – LH-03883

Client: National Disability Insurance Agency (NDIA)

Estimated start date: Monday, 11 August 2025

Initial contract duration: 12 months

Extension term: 12 months

Location of work: ACT, NSW, NT, QLD, SA, TAS, VIC, WA

Working arrangements type: Hybrid

Working arrangements:
Hybrid working arrangements are available in line with NDIA’s current policy. Contractors must work a minimum of 3 days per week onsite, with flexible arrangements for the remaining 2 days, subject to line manager approval.

Maximum hours: 37.5 hours per week

Security clearance: Must be able to obtain Baseline

Citizenship requirement: Australian citizens only

Job Overview

The NDIA Technology Services Division (TSD) is delivering major work programs to implement innovative ICT-based solutions for the National Disability Insurance Scheme. The APS5 Junior Release Manager – Scheme Platforms Environment & Release – will support the Release Manager (EL1) in the execution and management of release processes across multiple enterprise applications. This includes planning, coordination, governance adherence, release documentation, and support for OCIO ICT Change Management.

Key Duties & Responsibilities

• • Assist in scheduling, coordination, and management of releases across multiple platforms (Salesforce, MuleSoft, SAP, etc).
• • Coordinate and refine release content from business and non-functional backlogs.
• • Support the development and maintenance of the release schedule considering dependencies and business priorities.
• • Assist in release readiness assessments, milestone and Go/No-Go reviews.
• • Support the production of Release, Deployment, Run Books, and Implementation Plans.
• • Liaise with release engineers to assess code branching and merge impacts.
• • Produce release reports and represent release status in ICT Change Management forums.
• • Ensure ICT change processes are followed, including security assessments and test sign-offs.
• • Contribute to continuous improvement of release management practices.
• • Provide general support to senior team leaders and contribute to daily stand-ups.

Essential Criteria

• • 1 to 2 years' experience in enterprise-level Release Management processes.
• • Familiarity with SDLC, DevOps, CI/CD and tools such as JIRA, Confluence.
• • Experience managing release dependencies and following governance procedures.
• • Strong verbal and written communication, collaboration, and time management skills.
• • Ability to work under pressure and drive process improvement.
• • Relevant tertiary qualifications and/or certifications such as Diploma of Project Management or SAFe Agile.

Desirable Criteria

• • Release or Project Management experience in Federal or State Government.
• • Interest in accessibility and inclusive development approaches.
• • Understanding of Solution Delivery Lifecycle in relation to Change and Release Management.
• • Experience with risk assessment and mitigation strategies for security threats.

Senior Communications Advisor – A06

Department of Transport and Main Roads

TMRQJP00001648

Duration: 10/03/2025 to 28/01/2028

Pay Range: AO6.1 - $77.02 AO6.2 - $78.82 AO6.3 - $80.62 AO6.4 - $82.40 + 11.5% superannuation

The Communications Advisor will join the Stakeholder Management team is responsible for providing high-level communication advice and support to all areas of the business within North Coast Region., and is based in 50 Wises Road, Buderim.

Description:

The Department of Transport and Main Roads, North Coast Region, requires the services of an internal contractor to fill an AO6 Senior Communications Advisor.

In the role of Senior Communications Advisor, you will act as the primary point of contact for several projects and lead and implement communication and engagement activities within the North Coast Region.

You will be responsible for developing and implementing complex stakeholder engagement strategies that are inclusive and innovative and delivers on our commitment of genuine engagement on our program. You will manage the priorities, workload and deliverables for projects and ensure critical deadlines and priorities are met. As a senior practitioner you will support with the delivery of timely and high-quality executive correspondence, issues management, stakeholder relationship management, public affairs, and media relations. You will work with a diverse and highly engaged communities and stakeholders in the context of transport planning.

Accountabilities will include:

• Lead, manage, coordinate and draft executive correspondence, community relations and community engagement for projects.
• Develop a range of communication and engagement strategies and activities for projects within the North Coast Region.
• Set and manage the direction for engagement strategies and look for innovative ways to engage different stakeholders.
• Partner with key internal business units to provide strategic communications advice and solutions to meet project objectives.
• Develop communication and engagement materials to execute over a range of internal and external channels including social media, website, online engagement platform, public facing advertising etc.
• Identify opportunities for media and develop proactive media strategies and plans including key messages, media statements and media enquiry responses.
• Provide on-the-ground support during key communication and engagement events, such as public information sessions.
• Monitor and identify key reputational issues and/or risks and develop responses/strategies to mitigate risks.
• Coordinate and manage external contractors/consultant communications teams working on projects.
• Maintain strong relationships and collaborate with project teams to support the successful delivery of communication and engagement services.
• Ability to navigate complex political environments, staying informed of current government priorities and sensitivities while maintaining impartiality.
• Ensure appropriate governance frameworks are maintained and adhered to in order to monitor compliance with policy, legislation, regulations, standards and procedures.
• Provide support, training, advice and support to regional staff, consultants to enhance communication skills for delivery projects and initiatives.

Key Challenges

• Translating complex information into clear and simple concepts that meet stakeholder information needs.
• Developing communication strategies in an environment of competing priorities and often conflicting views and interests of multiple stakeholders, to enhance their experience and perception of TMR.
• Responding to emerging urgent matters and quickly synthesise and deal with issues with multiple competing projects and tight deadlines.

Essential criteria

• Minimum five years’ experience in working in the stakeholder engagement space focusing with a strong focus on the community.
• Proven ability to build strong relationships and manage a diversity of stakeholders.
• Ability to analyse problems and work collaboratively to deliver mutually agreed solutions.
• Provide skills in planning, organisation and ability to manage multiple priorities.
• Outstanding verbal and written communication and active listening skills.
• Capacity to work flexibly, including weekends and evenings as well as on site.
• A political awareness

Desirable criteria

• A tertiary qualification, preferably in communications and engagement accreditations.
• A knowledge of public sector processes and regulatory systems and how government works would be beneficial.
• Experience within the infrastructure or construction industry or similar.
• Understanding of Infrastructure Sustainability Council of Australia framework and how it applies to infrastructure projects. Preferably Infrastructure Sustainability Accredited Professional qualification (however, this is not mandatory).
• IAP2 certified or willing to attain certification at own cost.
• Experience in a strategic communication or community engagement role in an environment dealing with major infrastructure projects, particularly in the transport or civil engineering sector, will be highly regarded.

WORKING HOURS -

Maximum of 38 hours per week Monday to Friday between 6am and 6pm on agreed office days and between 6am and 10pm on agreed remote working days under implemented FWA up to 50% based on business needs after a probationary period. Maximum of 9.5 hours per day paid at a flat rate in a 5-day week during TMR Business Hours as stated above, unless overtime is otherwise agreed by the Customer in advance and in writing. Any timesheet submitted with overtime listed will not be permitted unless prior approval by the Contractors Line Manager.

Senior Test Analyst

Role Description

The Department of Communities and Justice (DCJ) is the lead agency under the Stronger Communities Cluster. DCJ works to enable everyone's right to access justice and help for families through early intervention and inclusion, with benefits for the whole community. Stronger Communities is focused on achieving safe, just, inclusive and resilient communities by providing services that are effective and responsive to community needs.

Project Overview

The DCJ’s Courts, Tribunal and Service Delivery (CTSD) division is implementing a multi-stream Digital Case File (DCF) solution for the NSW Supreme Court. The Pega forms development stream is being undertaken by the CTSD’s Digital Portfolio Team (DPT).

The Digital Portfolio Team are looking for a Senior Test Analyst for the Supreme Court Pega forms development project.

About the Role

As a Senior Test Analyst, you will work as part of as multi-disciplinary team responsible for digital project delivery. The role is responsible for the preparation of test cases, test plans and test scripts and the performance of system testing to ensure software solutions are fit for purpose.

Responsibilities

• Analyse business requirements and create acceptance criteria which aligns with business processes.
• Assist in the creation of test plans and cases that ensure test coverage for the defined requirements.
• Assist the test automation specialist with the preparation of test cases required for the automation regression suite.
• Perform system and integration testing to ensure new/amended service endpoints and software meets defined acceptance criteria and that no defects are introduced.
• Provide testing estimates for user stories in consultation with relevant stakeholders.

About You

• Experience in or demonstrated understanding of the following programs/applications/technologies would be highly considered:

• Pega
• Justicelink
• JavaScript
• SQL
• SoapUI/Postman
• Jira
• Confluence
• Experience with Test Management tools QTest, HP ALM.
• Selenium or QTP

Senior Communications Officer

Role Description

Agency Overview

The Department of Communities and Justice (DCJ) is the lead agency in the Communities and Justice Portfolio. Communities and Justice aims to achieve a safe, just, and inclusive New South Wales (NSW) by operating an effective legal system; increasing access to social and affordable housing; protecting children and families; addressing domestic and family violence; promoting public safety; reducing reoffending; and supporting community harmony and social cohesion.

DCJ works to enable everyone's right to access justice and help for families through early intervention and inclusion, with benefits for the whole community by providing services that are effective and responsive to community needs.

Project Overview

The NSW Government passed a bill in 2023 to establish a new Industrial Court. The Courts, Tribunals Service Delivery (CTSD) requires a solution to be developed that enables the capture, maintenance and reporting of Industrial Court case file information. The Industrial Court solution will be based upon the new and existing Justice online applications. The Industrial Court project will be managed by the CTSD’s Digital Portfolio Team (DPT). The project was split into two stages with the first stage delivered in 2024 and the second stage to be delivered by 30 June 2025.

Primary Purpose of the Role

The Senior Communications Officer will work on the Industrial Court Project, supported by the Change and Engagement Team. The role will report into the Manager, Change and Engagement and will be responsible for overseeing all content and communications to achieve accessible, effective and consistent communication.

Responsibilities

• Design and support the delivery of creative, effective, and engaging communications across multiple channels which provide effective support to the project strategies, initiatives, and developments.
• Design, implement, and coordinate multifaceted communications, and communicate key messages relating to initiatives, organisational change, and benefits.
• Promote and maintain a framework for managing CTSD’s internal communication channels and related collateral to ensure effective, consistent, and coordinated messaging across a diverse stakeholder group, supporting engagement and adoption of project deliverables.
• Support the development, maintenance, and dissemination of multi-channel communication content including digital, print, web content, publications, training and support materials.
• Undertake analysis and review of communications, and track and evaluate the impacts and outcomes to determine outcomes of specific initiatives, ensure deliverables are met, and inform future planning and activity.
• Develop and maintain strong stakeholder relationships through effective communication, negotiation, and issues management.
• Research trends and issues to identify target audiences and best practice strategies for communications development.
• Identify issues, undertake research and analysis, and provide recommendations, solutions, and advice to manage issues of strategic importance and inform new approaches to stakeholder engagement and communications.

About you

• Act independently in determining the priorities for work.
• Prioritise and manage multiple tasks and demands including matters with critical turnaround times required.
• Make day to day decisions and provide guidance on appropriate courses of action that might be taken to address issues.
• Exercise discretion in determining the approach to work undertaken and be responsible for interpretation and recommendations made.
• Coordinate projects undertaken and provide guidance on organisational aspects of work, and monitor work output.
• Ideally has knowledge and/or experience working in Courts and Tribunals.