Job Description

Role:  Salesforce environment Engineer (EL1)

Client: Federal Government Agency

Location: VIC QLD ACT NSW SA

Contract duration: 2x12 months

Security Clearance: Must be eligible to obtain Baseline clearance

Australian Citizenship is mandatory requirement

Seeking an experienced and energetic Salesforce Environment Engineer to join a dynamic fast-paced team of a federal government agency. Open to various locations, the role requires strong hands-on capabilities along with well-developed management skills including team leadership, stakeholder engagement, and the ability to work collaboratively across various functions.

Key Responsibilities

• Assist with overall team strategy and planning.
• Provide technical leadership to the environments Team.
• Develop and maintain Salesforce environment plans.
• Lead the creation and ongoing management of the Environments Team’s service catalogue.
• Execute hands-on critical and complex Salesforce administration tasks to support releases, CI/CD and new projects and environment changes.
• Ensure standards and support processes are continually reviewed and improved
• Seek out automation opportunities for improved management of the Salesforce landscape.
• Troubleshoot Salesforce issues and work with internal parties and external vendors to resolve them.
• Develop environment and code management plans to support Release plans to deploy projects and BAU fixes into production.
• Manage support tickets with Salesforce & maintain platform security.
• Ensure documentation on processes, policies, and configuration is developed and maintained.
• Evaluate new releases of Salesforce to determine functionality requirements and provide detailed information on how changes will apply to all affected departments/users.
• Provide support for Salesforce projects and work with team members including Developers, Testers, Project Managers, Cyber Security, Architects and Business Analysts.
• Assign work activities, mentor and provide support to the environments team

Skills and Experience 

Looking for

• Certified Salesforce Administrator with a minimum of 4 years’ experience within Salesforce eco-system.
• Proven experience in stakeholder engagement and coordination across cross-functional teams.
• Experience in leading the design, implementation, and governance of Salesforce environment strategies and automation frameworks across complex, multi-squad or enterprise settings.
• Salesforce product knowledge, and a strong understanding of Salesforce sharing and security (roles, profiles, permissions, OWD, sharing rules).
• Experience working in a Salesforce application or environment support role, interacting with integration partners, issues resolution
• Hands-on experience in managing Salesforce related CI/CD processes using GitLab or a similar tool.

Highly regarded

• Team leads experience.
• ITIL Foundation Certification and experience.
• Strong Understanding of Scrum/Agile methodologies.

If interested in the above position, please APPLY here or reach out to Sejal on 045 101 1301 scheema@talentstreet.com.au