An opportunity is available for an experienced Program Support Officer to provide high-level administrative and coordination support within a government environment. This role supports the delivery of a district-wide program of works across a geographically diverse region in North Queensland.

The position suits a highly organised professional who can manage competing priorities, maintain accurate program documentation, and support stakeholders to ensure timely and effective program delivery.

• Program Support Officer (A03)
• Government Organisation
• Location: Townsville, QLD
• Hours: 36.25 hours per week
• Contract Type: 3 Month Full-time contract

Key responsibilities

• Provide high-quality administrative and coordination support to enable the effective delivery of a program of works
• Coordinate meetings and workshops, including preparing agendas, recording minutes, tracking actions, and maintaining schedules
• Maintain program documentation, registers, trackers, reports, and spreadsheets using Microsoft and other business applications
• Support monitoring, reporting, and assurance activities by ensuring information is accurate, current, and fit for purpose
• Liaise with internal teams and external stakeholders, managing enquiries and coordinating follow-up actions
• Support compliance with organisational policies, procedures, legislation (including WH&S), and governance requirements
• Contribute to a collaborative team environment and continuous improvement in administrative and coordination practices

Skills and experience

To be successful in this role, you will demonstrate:

• High-level proficiency in Microsoft Office and related business systems
• Experience providing administrative and coordination support within a program, project, or operational environment
• Strong written and verbal communication skills with the ability to engage a range of stakeholders
• Proven ability to manage documentation, records, and action tracking accurately and efficiently
• Ability to identify risks or issues impacting delivery and escalate appropriately
• Strong time management skills with the ability to manage competing priorities and meet deadlines
• Well-developed interpersonal skills and the ability to work collaboratively in a team environment

Mandatory requirements

• Current ‘C’ class driver’s licence

How to apply

To be considered, please submit:

• A current CV or resume (maximum five pages)
• A cover letter (maximum two pages)
• Contact details for two referees able to comment on your performance within the past two years